Presbyterian Health Plan | Summer 2019 | Your Story 3 Care coordination services Presbyterian has a care coordination program for members. The program focuses on members who need special help with their healthcare needs or who have complex health problems. If you are one of those members, we have teams to help you get the care you need. Care coordinators work with you to create a plan of care to meet your needs. Care coordination can: • Help you get healthcare services you need • Help you with long-term illnesses and injuries • Make sure you have what you need when you go home from the hospital • Help with communications between you and your Healthcare Team • Help you and your caregiver(s) understand medications, diets, and other care needs • Help members who have special needs such as transplants, high-risk pregnancies, premature babies, and children who need special services or equipment • Work with members who have mental or emotional needs, or drug or alcohol problems • Help members with diabetes, chronic obstructive pulmonary disease (COPD), heart disease, and heart failure to manage their health For more details or for help with these services, please call the Presbyterian Customer Service Center at the number on the back of your ID card. We are here to help. As your baby grows, it is important that he or she get checked to keep track of his or her physical, emotional and social health. These checkups are called well-child visits. When at the doctor’s office, talk with the doctor about how your child is doing great with walking or eating solid foods; and what may be harder, like exercise or brushing teeth. Before you take your child to see the doctor, it is important to be ready so that you can ask the questions that matter to you. How can you be ready? 1 Take notes about what you’ve noticed about your child’s health and growth. Make sure to talk about any changes in behavior or family habits. 2 Write down your list of questions. 3 Share info from your child’s school or child care to help the doctor know your child. Keep in mind the well-child visit isn’t the only time you can talk with the doctor. If you think of a question after the visit is over, call the doctor’s office and ask your questions. Well-child visits Time for your child’s checkup? For help with scheduling with your child’s visit today, contact your primary care provider’s office. Don’t delay—take your kid today!